Project List
Project Brief: Evaluate the readiness and identify pain points amongst users
Gathered general discovery research via user observation, focus group discussion, and representative user interviews (Field Studies, Stakeholder Interviews, Task Analysis, User Interviews)
Developed data visualization assets with Tableau to identify major quantitative trends
Utilized graphic design skills to create presentations, charts, and papers to communicate data analysis results
Major Accomplishments
Passionate Service Award
Collective Ingenuity Award
Project Brief: Review user behavior to uncover patterns and opportunities for service design and web design improvements across a fleet of products
Audited and evaluated existing websites in the user's ecosystem
Conducted stakeholder interviews and gathered business requirements
Defined user personas and mapped user journeys
Conducted research through surveys, focus groups, usability testing, and user interviews
Performed comparative analysis of competitor services
Provided comparative analysis of competitor services
Provided prioritized recommendations and further research roadmap
Facilitated user research workshop activities
Developed wireframes and interactive prototypes across Adobe XD and Figma
Recommended and prototype design improvements based on research insights
Proposed information architecture improvements
Facilitated design hand-off and collaboration with development team
Major Accomplishments
Passionate Service Award
Project Brief: Design a strategy communications website to host key team articles and resources and create a branding guide for the organization’s communications
Developed low and high fidelity mock-ups to advertise ALE services and news updates
Provide design reviews to client for review to gather feedback and approvals
Constructed one-pagers and infographics to support strategic communications messaging and compliment body copy
Updated and maintained brand guide and templates
Major Accomplishments
Passionate Service Award
Collective Ingenuity Award
Project Brief: Design a touchscreen application to deliver mindful situational awareness and communication management settings
Developed low and high fidelity mock-ups for a touchscreen application
Performed remote user research to test design hypothesizes and explore user needs (Card Sorts, First Click Tests, Preference Tests)
Executed user testing to validate design decisions
Provided design reviews and research debriefs to development team and clients
Observed and gathered UX evidence during client / user demos
Brainstormed creative research opportunities using localized security techniques for CUI data
Validated designs were suited for real-world constraints (changes in lightening, gloved hands, aircraft turbulence)
Reviewed technical diagnostics messages to determine optimal layout
Major Accomplishments
Passionate Service Award
Project Brief: Design a website to provide users conducting scientific experiments with a way to upload and review large datasets
Championed user’s perspective during sprint planning and scrum activities
Developed low and high fidelity mock-ups for desktop application
Provided design reviews to development team
Developed and maintain design pattern library when transferring to new tools
Designed logo and presentation graphics for client demo
Project Brief: Develop strategies for incorporating user experience into existing engineering documentation and monitor user’s SUS scores
Advised client and sponsors on Human Systems Integration and Human Systems Engineering plans aligned with software acquisitions documentation
Facilitated communication between Section 508 Standards testers and client/sponsors
Project Brief: Define user flows for a task tracking application and design interfaces for admin tools
Gathered UX research via industry / academic resources and user interaction
Developed low and high fidelity mock-ups based on user feedback
Project Brief: Redesign a training site to better match client styling and mobile focus
Developed quick turnaround high fidelity mock-ups for redesigned desktop and mobile UI
Maintained design documentation and UI components
Conducted biweekly design reviews with product owners, developers, and stakeholders